Privacy Policy

Last updated: 18 October 2026

Who processes your data?

The controller of personal data on paligasi.hr is Paligasi d.o.o., Lučko 47B, Zagreb, Croatia, Croatian personal identification number (OIB): 64822592675.

For privacy enquiries and requests concerning your rights, contact us at info@paligasi.hr.

Contact enquiries

When you submit an enquiry through our form, we process your name, email address, subject and message, together with your phone number and company name if provided. Required fields are indicated in the form; without them, we cannot process your enquiry through the form.

We use these details to respond to your enquiry, discuss our services and conduct related business correspondence. For enquiries concerning a potential contract, the legal basis is taking steps at your request before entering into a contract. Other enquiries are processed on the basis of our legitimate interest in responding and conducting business correspondence.

Enquiries are delivered by email to authorised persons. Under the current configuration, the contact form does not store submissions in the WordPress database. Please do not send sensitive information or information unnecessary for your enquiry.

Retention period: for enquiries that do not result in a business relationship, no longer than 12 months after the last communication.. If an enquiry leads to a business relationship, relevant data is retained in accordance with applicable legal obligations and for periods necessary to protect legal claims.

Website operation and security

When you use the website, technical information such as your IP address, access time, requested page and browser information may be processed to operate the website, diagnose errors and protect it. The legal basis is our legitimate interest in reliable and secure operation.

Service providers and international transfers

Hosting, email and technical maintenance providers may access data to the extent necessary to provide their services. Data may also be disclosed to competent authorities when required by law.

Cookies and external content

Details about cookies and consent controls are available in our https://paligasi.hr/en/cookie-policy-eu/. Where processing relies on consent, you can withdraw it as easily as you gave it, without affecting the lawfulness of processing carried out before withdrawal.

Your rights

Subject to applicable conditions, you may request access, rectification, erasure, restriction of processing and data portability, and object to processing based on legitimate interests.

Send requests to info@paligasi.hr. We normally respond within one month and will inform you of any extension and the reasons for it.

You have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP): https://azop.hr/.

Changes to this policy

We update this policy when our processing activities or services change. The current version is available on this page.